VoIP Troubleshooting
Please visit this section to solve most of the issues about VoIP service. Simply click on the topic on the left side menu in finding more information about.
Getting Started and Using the Service
Can I use the service as Phone Card when I'm away from my VoIP Phone?
Phone Card service is not available outside US.
Our existing VoIP customers located in US, can use Phone Card service as bundled feature, so they can use their VOIP minutes when away from their computer and/or voip phone.
They can register their US phone No.s for PINless dialing from My Account link and start using Phone Card service dialing 1-877-644-VOIP (0800 047 0497) with registered phones.
There is 2 pence /minute Phone Card fee when you call our Phone Card access No..